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Why relationships matter when choosing your builder

Deciding to build a new home, or doing a major renovation is exciting. When it comes to choosing a builder it is like starting a new relationship. Entering into a partnership with a builder, or building company, takes honesty and an upfront approach from both the builder and you, the homeowner. 

From experience we’ve found that while pricing has been important, often the final decision between us and our industry counterparts hasn’t come down to price but relationship.

Let’s meet on site:

At Calley Homes we value the opportunity to be involved in this important phase of your life so we usually suggest a site visit to get started. It gives both parties the chance to meet in person, get a feel for how we communicate and relate to one another - after all the design and build process is a journey so it’s important it is enjoyable.

Understanding your site and the potential it has means we can share in your excitement and also add practical value to your design ideas. If you haven’t chosen a designer for your home we can find the right match for you through our good industry relationships.

If you have already had your designs done, a site visit with both yourselves and the designer is a great way for us to review some of the important design aspects with you and to provide some insight into the initial process.

Do your research and speak to our past clients:

Referrals, word of mouth and awards in the building industry are powerful tools and much of our work comes from these referrals and our award winning reputation. We’re not a group builder and each and every build is personal to us, after all every build we do carries our family name.

Happy clients: Mike and Chris Johnston pictured in their Katikati home.

Quite often we hear from our clients...

  • They loved the build journey because they felt included.

  • They could make changes along the way and felt welcome on site.

  • Great communication from the team!

  • They felt like part of the Calley family

We can provide you with an extensive list of happy clients with build projects of all shapes and sizes so you can get an understanding of their experience. In the meantime feel free to check out some of our client experiences here:

  • Honouring the Avenues: Joan & Gerry Wright - Grace Road, Tauranga here

  • Striking on Tay: Tanisha Kemp - Tay Street, Mount Maunganui here

  • Marine Technology: Trevor & Trudy Clarke - Marine Parade, Mount Maunganui here

  • California Love: Mike & Chris Johnston - Katikati here

Here’s a list of the questions the Master Builders Organisation suggest you ask when choosing a builder - and our answers to them

  • Q. How long has the builder been in business? A. Since 2008

  • Q. Are they a Registered Master Builder? A. Yes indeed Calley Homes is and in fact Johnny Calley is a Director on the National Master Builders Association Board and involved in multiple governance roles on behalf of the building industry.

  • Q. Does the builder have a successful track record in building new homes or doing renovation work? A. We're proud of our reputation and feature the majority of our work on our website and on our blog - take a look and see what our clients have to say.

  • Q. Is the builder suited to the size and type of your building project? A. Large custom homes and renovations to small family friendly homes - we have a wealth of experience and expertise across the building spectrum. We also have speciality expertise in environmental building, technology and concrete treatments.

  • Q. Does the builder have the available manpower and expertise to suit the job at hand? A. We are realistic and ensure we have a highly qualified team ready to take your project on before committing.

  • Q. Is the builder ‘active’ in your area? A. Covering the Bay of Plenty and Central Waikato areas we have built a reputation second to none in the region.

  • Q. Can the builder willingly supply testimonials or referees of completed projects, including some that you can contact? A. We have an extensive list available for direct contact and can give you examples of builds that reflect the style and scale of the project you are considering to help to get an indication realistic to your project.

  • Q. Who would run the job, how will you be updated on progress and how often? And who will you talk to if you’re unhappy about something? A. We have an experienced team and each site has a dedicated Project Manager and Foreman responsible for your build project. We use a project management tool that provides you with 24/7 access to build updates and progress including images. We can discuss progress or any potential decisions or issues at the scheduled site meetings, however as the owner Johnny is always a phone call away.



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